STACK accidentally emailed all customers about a £100 win, causing confusion and frustration among recipients who thought they had won.
Wallsend: So, here’s the scoop. STACK, the leisure giant, goofed up big time. They sent out an email saying every customer won a £100 competition. Can you believe it?
People were buzzing, thinking they hit the jackpot. But then, just 15 minutes later, another email dropped. It was a total buzzkill, saying it was all a mistake.
One customer was super excited at first. They thought they won a bar tab. But then, reality hit hard. They felt cheated and really upset about the whole thing.
STACK quickly apologized, saying it was a glitch while trying to notify a real winner. They promised to fix their processes to avoid this mess again.
They did mention that around 290 actual winners would still get their prizes. But for those who got the wrong email, it felt like a slap in the face.
It’s a tough situation, especially with payday around the corner. People were left feeling let down, and rightly so. Let’s hope STACK learns from this and does better next time.
